customer service

Cullen Holyoak 50 Years

Cullen Holyoak: 50 Years With U-Haul

For Cullen Holyoak, the dream of operating his own service station popped into his head when he was still a kid. “My father ran a service station when I was…

U-Haul

U-Haul “Houses”

Started in 1945 by Sam Shoen and wife, Anna Mary Carty Shoen, U-Haul continues to be a family business. As a matter of fact, many team members have founded their “houses”…

Drift Car on U-Haul AT

U-Haul WOWs Drift Car Driver

ATLANTA—When long-time customer David Adams hit a minor “bump in the road” while making a phone reservation for an auto transport (AT), he knew this wasn’t the level of service…

U-Haul Team Member with Translation App

WOWed in Translation

EL MONTE, Calif.—Math may be the universal language. But in the U-Haul universe, excellent customer service is a language we all speak. This is especially true with Inez Cervantes, general…