meet the team

Elaine DeShong receiving 10-Year Service Award from Hap Carty

U-Haul Pioneer Elaine DeShong

If U-Haul could crown a queen of customer service, Elaine DeShong would be that monarch. Though she retired in 1995, her legacy with the company lives on in every move…

Ray Smith and Joe Shoen

U-Haul Pioneer Ray Smith

Henry Ford said, “You can’t build a reputation on what you are going to do.” After many years of hard work and dedication, U-Haul Pioneer and Area District Vice President…

U-Haul Master Tech Johnny Smith

Meet the Team: Johnny Smith

After 70 years in the moving industry, Team U-Haul knows what it takes to keep our trucks and trailers running smoothly … and it’s much more involved than regular oil…

Meet the Team: Shannon Papa

In 1984, when U-Haul was still renting anything and everything, U-Haul Pioneer Shannon Papa began her career with the Company. She was hired to answer the phones at U-Haul Moving…

Logan Frank headshot

Meet the Team: Logan Frank

Logan Frank joined U-Haul in 1955, and this summer he will be the first team member to celebrate 60 years with the Company. Here, in his own words, he reflects on…

memorial day

What does Memorial Day Mean to U?

On Monday people all over the United States are likely to be enjoying a day off from the world and spending time with their friends or family. But what does…

Lucien Sahali Sailing

Sailing Ahead

Smooth seas do not make skillful sailors, but skillful sailors make excellent U-Haul team members. Environmental Health and Safety Coordinator Lucien Sahali—a skillful sailor—looks at every storm and whitecap as…

bag toss

Bob Hurley: Bag Toss Expert

Once simply an enthusiast enjoying the game of bag toss with his family, Bob Hurley is now making them himself… out of U-Haul scrap materials! Getting Started Working with U-Haul for…

henry kelly

Meet The Team: Henry P. Kelly

Henry P. Kelly believes the most important “ingredient” in running a business and creating a quality product is the people. With 57 years in the company under his belt, Henry has said…