In Atlanta, Shop 173 Manager David Taylor and his team have embraced the Master Tech program and its benefits.
“We believe in being the best at what we do,” Taylor noted. “The U-Haul Master Tech program gives Team members a unique training opportunity to help us perform and operate at a high level,”
“This training is important as technicians continue to develop and stay current with the ever-advancing U-Haul fleet. We have set aside two areas in our shop and we allow Team members to complete the training here at the shop.”
“We have approximately 40 Team members that have completed the Technician Fundamentals and proudly display their patches on their uniforms. We have two Master Technicians and we plan to have 100% of the repair operations staff certified on the fundamentals by the end of 2015. Training is what makes people strong and competitive and that is why we choose to train at 173,” Taylor continued.
These courses combine U-Haul University (UHU) courses and Ford and General Motors (GM) training website programs to enhance our technicians’ knowledge of U-Haul trucks and trailers. The program objectives for technicians include:
- Advancing product knowledge and diagnostic skills.
- Becoming first-class professionals by having their work stand out to others.
- Increasing their level of service, thereby benefiting our customers.
- Making well-informed repair decisions, which will effectively increase shops’ performance.
Have you participated in our Technicians Training program? Share your thoughts with us in the comments section below.