Kyle Royer Promoted to Lead Rates and Distribution Team

Aug 22, 2022

With more than a decade of experience under his belt, Kyle Royer is ready to take on a new challenge and expand his U-Haul role as Vice President of Rates and Distribution. 

“Since I started my career at U-Haul, I’ve had the opportunity to work in various parts of the Company,” Royer said. “I’ve been able to gain a lot of perspective in each position and have been lucky to have great leaders in each of those roles.”

Kyle Royer

In February 2009, Royer joined Team U-Haul as a customer service representative (CSR) at U-Haul Moving and Storage of North Scottsdale (Ariz.). In 2011, he became a research assistant for the U-Haul Internal Audit Department before stepping into the role of auditor.

Royer has held program manager positions in Field Operations Support, Technology Administration and Rates and Distribution, working closely with Software Development teams to help advance the way U-Haul serves customers.

“Since he began his U-Haul career, Kyle has worn a multitude of hats, including establishing U-Haul Company’s customer database, updating and vastly improving our electronic customer service form, coordinating strategic planning for technology advances for uhaul.com, Point-of-Sale, Advanced Microtraffic, Rates Manager and more,” John “J.T.” Taylor, President of U-Haul International, stated. “He has a vast knowledge of how our organization and systems function and operate … although, I think he would be the first to say that he has much more to learn and understand.

“Kyle is an exceptional problem-solver, who works from the facts and isn’t afraid to find solutions that don’t always adhere to the status quo. I have worked much more closely with Kyle since he joined the Rates and Distribution team as a program manager and know him to be motivated, interested, curious, hardworking, creative and committed to positive results and success. While we have shared in some very nice successes, we have much work to do to continue to grow and achieve even greater results. We will need to move forward as a team with unified direction. I am counting on Kyle to dig in, working with all U-Haul Team Members to develop strategies and tactics that will push us forward.”

Royer confirmed this direction, citing three specific areas of focus.

“I’m excited to take what I have learned throughout the years and apply that knowledge to my new role in Rates and Distribution,” Royer said. “I have many goals, but in the beginning, my day-to-day focus will be on the basics: communication, collaboration and supporting the field.”

More articles like this one…

What’s New

Tornado Recovery: U-Haul Offering 30 Days Free Storage in Iowa

Tornado Recovery: U-Haul Offering 30 Days Free Storage in Iowa

U-Haul® is offering recovery assistance to victims in Greenfield, Red Oak and other areas impacted by the devastating tornadoes that tore through central Iowa on Tuesday. Countless homes in these communities were damaged or destroyed, and a number of lives were...

U-Haul Offers 30 Days Free Self-Storage following Houston Storms

U-Haul Offers 30 Days Free Self-Storage following Houston Storms

Thirty-three U-Haul stores across Greater Houston are extending 30 days of free self-storage and U-Box portable storage container usage to residents impacted by last week’s devastating storms. Powerful winds and rains caused mass damage to homes and businesses,...

Mother’s Day Gift: U-Haul Helps Kurt Warner Charity Furnish Home

Mother’s Day Gift: U-Haul Helps Kurt Warner Charity Furnish Home

In celebration of Mother’s Day, Kurt and Brenda Warner’s First Things First Foundation worked with Habitat for Humanity and longstanding corporate partners like U-Haul® to provide Gabriela, a single mother of four, with a fully furnished home in Peoria, Ariz. The...

Apartment Evacuees: 30 Days Free Storage Offered in Winnipeg

Apartment Evacuees: 30 Days Free Storage Offered in Winnipeg

U-Haul® Company of Central Canada is offering 30 days of free self-storage to the 250-plus tenants being forced to evacuate their apartments at 2440 Portage in Winnipeg. The City of Winnipeg has issued an evacuation of the Portage Avenue apartment block known as...

Storm Relief: U-Haul Offers 30 Days Free Storage in Tallahassee

Storm Relief: U-Haul Offers 30 Days Free Storage in Tallahassee

U-Haul® is offering 30 days of free self-storage and U-Box® container usage to residents in and around Tallahassee impacted by severe weather. Powerful thunderstorms and a tornado hit Tallahassee late Thursday, leaving a trail of residential and commercial...

30 Days Free Storage Offered to Michigan Tornado Victims

30 Days Free Storage Offered to Michigan Tornado Victims

U-Haul® is offering 30 days of free self-storage and U-Box® container storage to residents impacted by the tornadoes that tore through several counties in southern Michigan this week, leaving widespread damage in their wake. The impact of these storms was...