What started out as a normal, busy day for assistant general manager Hailie Johnson and the rest of the team at U-Haul Moving and Storage of Boise turned out to…

What started out as a normal, busy day for assistant general manager Hailie Johnson and the rest of the team at U-Haul Moving and Storage of Boise turned out to…
The U-Haul Self-Storage Affiliate Contact Center is the Best of Business winner for its Call-Center Services, according to Inside Self-Storage. ISS, a leading publication in the self-storage industry, recently announced…
U-Haul is a place where you will find dedicated people with years of valuable experience. U-Haul Team Members often spend many years learning in different fields before using their extensive…
COEUR D’ALENE, Idaho—It’s one thing to serve a community, but quite another to serve the people and place you consider your own. Rodney Makuch, general manager of U-Haul Moving and…
PROVO, Utah—Paul Glissmeyer, general manager at U-Haul Moving and Storage of Bulldog Blvd., follows a simple philosophy when it comes to customer service. “You really just treat each customer like…
HARRISBURG, Pa.—With almost 100 equipment rentals under his belt, Rick Shaver is much more than a “regular” customer at U-Haul Moving and Storage of Harrisburg. He’s practically part of the…
KATY, Texas – Even when Rhonda Holliday is at a store nearly an hour away from her own, she hears it. “Hey, Rhonda!” The U-Haul Team members prepping to attend a…
Here at U-Haul, our top priority is ensuring every customer has the best experience possible. That being said, from time to time errors do occur, and when they do we want…
From the very first U-Haul trailer rental in 1945, Team U-Haul has operated under the principle that the customer is our only source of income. They pay our salaries and…
If U-Haul could crown a queen of customer service, Elaine DeShong would be that monarch. Though she retired in 1995, her legacy with the company lives on in every move…
BOSTON—You might be able to easily “pahk ya cah in Hahvahd Yahd,” but planning a move in Boston on September 1 is a bit more challenging. (Sorry, Bostonians. That joke…
GETTYSBURG, Pa.—We can all relate to the iconic lyrics of The Rolling Stones’ song “Satisfaction” at some point in our lives. Moving can be very stressful, and if there’s ever…